Careers
Wells Solar and Electrical Services is recognized as the #1 residential installer in the state of Texas with 7,500+ installs and counting! The dedication to our customer experience has allowed us to become the company we are today. Learn more about an exciting and rewarding career with Wells Solar!
What makes Wells Solar & Electrical Services ONE OF THE BEST places to work in Texas?
- Industry leading training and support to make sure you are ready to succeed
- Lucrative compensation package paid outevery Friday
- Advancement and leadership opportunities—we help you define yourcareer path in the company
- Happy hours with your team and company parties
- Friendly competition with competitive incentives based upon performance including bonuses, extra time off, swag, and more!
Available positions are posted to this page and updated regularly. Don’t see a position that matches your skills? Feel free to send us your resume!
Job Description
The Solar Customer Support Representative (SCSR) reports to the Service Manager and is responsible for assisting our Customer & Service team in answering general questions and processing our ongoing Field Maintenance & Warranty work. Our company is growing and expanding Services across Texas. Currently this is a position working remote but reporting to the office may be required.
The Solar Customer Support Representative (SCSR) will be required to answer company phones as deemed necessary to maintain exceptional customer service. Knowledge of solar monitoring systems is needed to troubleshoot customers systems. The Solar Customer Support Representative (SCSR) will help manage short and long-term projects for Solar Service, Commercial Solar & Residential electrical projects.
The SCSR is responsible for creating an exceptional customer experience while supporting all facets of the task and projects to completion. Must be a self-starter, detailed-oriented, energetic and able to take initiative and problem-solve while working in a fast-paced, team environment.
The SCSR is responsible for handling multiple tasks/projects at a time and must be proficient and effective in communicating by phone, email and text with customers, vendors, utilities and city governments. The SCSR will be required to answer company phones as deemed necessary to maintain exceptional customer service.
The SCSR will also assist with projects and other assignments as requested by Management.
Job Duties/ Responsibilities
- Provide friendly and professional customer support – you are the primary customer advocate
- Provide continuous customer interactions throughout all phases of the task or project
- Prepare and submit all documents and permits required to support multiple projects at the same time
- Ensure timely collection of supporting documents
- Work and communicate with all company personnel, including: Management, Sales, Accounting, Field and Office staff – the ability to communicate effectively is critical.
- Organize and schedule residential and commercial field service tasks and projects.
Enter, maintain and update customer job information in internal CRM, customers CRM and company storage drives on a daily basis - Identify and propose process improvements & development as well as build company resource databases.
- Update project management software with appropriate statuses
- Create necessary reports upon request
- Follow all office policies and procedures
- Maintain a positive work environment and attitude
Requirements
It is not required that you’ve worked in the solar industry; however, experience in customer service, problem solving, multitasking, construction or project management is a plus.
- Must be confident and comfortable with phone, text and email interaction with customers
- Excellent verbal and written communication skills
- Ability to work independently and to know when to escalate issues and/or decision making to next level of management
- Attention to detail and problem-solving skills
- Must be a team player with a positive attitude and the desire to learn & grow professionally
- Must possess the ability to handle multiple projects at the same
- Excellent organizational, time management skills and people skills
- Strong work ethic, integrity and the ability to make good decisions
- Must attend daily, weekly and company-wide meetings as determined by the manger
- Must be proficient in MS Office (MS Word, Excel) and CRM software.
- Knowledge in database and file management, and other administrative procedures
- 4-year BA or equivalent work experience in project coordination or related field prefered
- Valid driver’s license and clean driving record
- NABCEP (preferred)
- OSHA 10 (preferred)
- Solar experience is a plus but not required
Benefits
- Competitive Pay and Incentives
- Opportunities for Self-development and Career Progression
- Health Benefits, Medical, Dental and Vision insurance available
- Paid Holidays & PTO Accrual
- Gym Membership Discount
Apply by sending your resume and cover letter to [email protected]; Copy [email protected].
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.
Job Type: Full-time
Schedule: Monday – Friday
Job Description
The Wells Solar Design Department is seeking to fill several positions for Site Surveyors in the DFW and Central Texas area. The perfect candidate has prior “hands on” installation knowledge and is looking to build on and expand their development to residential and commercial design and layouts. Candidates should have 1-3 years practical experience installing solar, knowledge of electrical components, local codes and computer knowledge.
This position provides an excellent opportunity for those individuals wanting to expand their career within the solar industry. Our designers are trained and certified with Remote Pilot Certification. Training and advancement available for the proper candidates.
We are a small team that gets the job done, the ideal candidate must be able to work independently and in a group and virtual setting.
Job Requirements
- Travel to project sites to obtain necessary information to complete technical design documents for a solar system
- Create a rooftop map for solar arrays including roof layout dimensions and all roof penetrations (pipes, vents, etc)
- Develop a relationship with customers to establish rapport and to gather facilities assessment data as needed
- Conduct a physical site audit using auditing tools including a tablet/phone with apps and measuring devices
- Upload site audit as needed to coordinate with the design department to produce permit-ready documents within 24 hours.
- Follow operating procedures for site audit to ensure a smooth handoff between departments
- Provide and maintain a current driver’s license and a clean driving record to safely operate a company vehicle.
- Develop relationships with sales team, design professionals and subcontractors to support the business activities
- Gather detailed structural data on multiple types of buildings
- Identifies and documents any issues and or obstructions that may effect design and production of proposed system
- Gathers all electric data required by the company, including detailed photographs to support findings
- Perform other duties as necessary
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.
Job Type: Full-time
Schedule: Monday – Friday
- Entry level minimum of (1-3) years experience related to solar and or construction/roofing
- Solar installation experience is preferred
- High School, GED or Trade School degree in a discipline related to construction or solar required
- Ability to understand, read and comprehend contract documents
- Must be physically able to work on roofs, attics and lift 50 lbs. on occasions
- Must have a valid state drivers license and clean driving record
- Must be able to travel to different offices if needed
- Must be able to follow safety procedures required by the company
Benefits
- Competitive Weekly Pay
- Company-paid training and development
- Paid vacation and paid holidays
- Health benefits; medical, dental, and vision insurance available
Apply by sending your resume to [email protected]
Field Service Technician (Solar)
Duties & Responsibilties
Works in assigned territory for electrical troubleshooting, module cleaning, adherence to safety procedures, process improvement, innovation, and electronic monitoring set-up.
Performs electrical installations, solar electrical systems and delivers optimal customer service skills.
Follows safe working practices and company guidelines and procedures.
Performs maintenance, warranty, and other technical services on residential PV systems.
System failures, weather related events, and other emergency situations which may require a flexible work schedule. This will be needed to perform troubleshooting and any repairs as assigned.
Assists the construction and quality departments to commission and maintain all residential PV systems.
Responds to customer and company maintenance demands and shifts priorities as required.
Communicates via phone, text and email to clients, personnel, vendors, and internal employees in a professional manner.
Collects data and creates reports as needed for appropriate company personnel and updates systems.
Creates an estimate of time and materials to perform tasks and requests material promptly.
Maintains service vehicle for cleanliness, readiness and follows safety standards for compliance.
Maintains company assigned tools, safety gear and tools as required.
Attends training sessions from internal and external resources as advised by management.
Assist with completion of the installation documentation
Ability to understand all project plans and specifications
Other duties as assigned.
PROOF of Valid Wireman or Journeyman REQUIRED
Solar experience REQUIRED
Extensive experience working as Service Tech. Resume must reflect Service Tech-solar experience
Must be able to quote jobs and collect payments in the field
Valid Texas driver’s license
OSHA 10 certification (preferred)
NABCEP certification (preferred)
In-depth knowledge of the National Electrical Code and local criteria
Excellent organizational and time management skills
Travel possible 1-4 hours a day returning to Austin each day
Excellent communication skills with customers, inspectors, and co-workers
Bi-lingual a plus
Job Type: Full-time
Pay: $25-33/hr DOE
Experience Level:
- Service technician: 8 years (Preferred)
- Customer support: 5 years (Preferred)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
Shift: 8 hour shift
Weekly Day Range: Monday thru Friday
Work Setting: In-person
Work Location: 3900 Drossett Dr, Austin, TX
If you are enthusiastic about clients, colleagues, and your career, we would love to hear from you!
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.
Door-to-Door Appointment Setter
Duties & Responsibilties
- Engage with prospective clients face-to-face at their homes
- Ability to be on your feet and moving for extended periods of time
- Receive training that can translate to a career path in Project Management, Outside Sales, or Leadership
- Gain a solid knowledge of exterior home structures and functions; and express these to prospective clients confidently
- Gain a deep understanding of Wells Solar & Electrical products, services, and what differentiates our company from others
- Coordinate with company appointment setters to schedule prospective client estimates
- Enter leads and appointments made every day to earn commissions
- Work with other departments for large-scale company sales events throughout the year
- Participate in ongoing sales training on a weekly basis in groups or 1:1 with mentor/manager
Job Type: Full-time
Pay: $45,000.00 – $75,000.00 per year
Experience Level: No experience needed
Benefits:
- Training
- Fun Work Environment
- Uncapped commissions
Supplemental Pay Types: Bonus & commission
Shift: 8 hour shift
Weekly Day Range: Monday thru Friday
Work Setting: In-person
Work Location: 3900 Drossett Dr, Austin, TX
- Massive Work Ethic: Ambitious, self-motivated, and self-disciplined with a desire to improve personally and professionally. You are never satisfied with the “status quo” and are constantly working to raise the bar for yourself and your team.
- Competitive: You have high energy with a desire to win. You push yourself, your coworkers, and Vivax Pros to be the best!
- Confident and Poised: You can communicate effectively with homeowners about their homes, why they should consider Vivax, and what makes us the best house painting company in the area.
- Entrepreneurial: Initiative-taker with acumen for autonomy—you consistently look for opportunities to drive both individual and team success.
- Team Player: You work exceptionally well with departmental teams and other departments to achieve goals and ensure more homes have solar with the exceptional services and products that Wells Solar & Electrical Services prides itself on.
If you are enthusiastic about clients, colleagues, and your career, we would love to hear from you!
Apply by sending your resume to [email protected].
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.
Solar Sales Consultant
Job Description
Seeking a highly motivated, adaptable sales professional to join our Dallas/Fort Worth area team. In this role, you will receive pre-set appointments and you will educate clients on the benefits of Solar energy solutions. You will be closing sales, following up with your customers, and providing a 5 star experience for everyone you work with. If this sounds like you, please apply! We are looking to bring 1-2 people onto our team.
Job Requirements
- Conduct sales presentations with prospective customers in their home
- Educate homeowners on how solar can save them money and help the environment
- Demonstrate a strong understanding of Wells Solar products, promotions, and sales offerings
- Properly prepare for appointments by building proposals and preparing for objections
- Accurate disposition and report on outcomes via our CRM tool
- Ability to work evenings and weekends
Job Type: Full-time
Commission-potential: $80,000.00 – $150,000.00 per year
Schedule: On Call
- Must be motivated and optimistic
- Bulletproof confidence with exceptional presentation and communication skills and the ability to connect with homeowners
- Relevant prior in-home sales experience with a strong record of achievement is an asset, but not requiredPrior exposure working in canvassing, home shows, malls, and/or mailers is a plus
- Must possess a positive outlook and intrinsic desire to achieve success
- Demonstrate a strong understanding of Wells Solar products, promotions, and sales offerings
- Properly prepare for appointments by building proposals and preparing for objections
- Accurate disposition and report on outcomes via our CRM tool
- Ability to work evenings and weekends
Benefits
- Pre-set appointments! We generate your leads
- Paid training
- Commission
- Bonuses
Apply by sending your resume to [email protected].
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.
Electrician - Wireman/Journeyman
Job Description
We are searching for an electrician to build, direct and oversee the electrical portions of the installation including wiring, grounding, interconnection. Electricians will maintain a state certification in the field of Electrical Wireman or higher. You can expect to install and direct the work of all electrical portions of a solar PV system; either roof or ground-mounted.
*** Wireman/Journeyman License Required ***
Job Requirements
- Lead the installation of electrical systems that interconnect our solar array to the grid power of our customers’ residential properties
- Complete service panel upgrades and service rebuilds
- Complete AC and DC electrical runs
- Ability to precisely bend and install conduit
- Work with electrical manager to read and understand blueprints
- Test system components while system is operating
- Make field changes and communicate with project managers
- Communicate with inspectors and utility companies
- Enforce and maintain company safety policies and OSHA standards
- Maintain a professional appearance and attitude at all times
Job Type: Full-time
Commission-potential: Up to $30/hr
Schedule: On Call
- Proof of Valid Wireman or Journeyman license REQUIRED
- Valid Texas driver’s license
- OSHA 10 certification (preferred)
- NABCEP certification (preferred)
- In-depth knowledge of the National Electrical Code and local criteria
- Assist with completion of the installation documentation
- Ability to understand all project plans and specifications
- Excellent organizational and time management skills
- Travel possible 1-4hrs a day returning to Austin each day
- Excellent communication skills with customers, inspectors and co-workers
Benefits
- Competitive weekly pay
- Weekly bonuses for each job that passes inspection
- Company paid training and development
- 4-day work week with opportunity for overtime
- Paid vacation and paid holidays
- Health benefits; medical, dental and vision insurance available
- LifeTime Fitness gym membership discount
Apply by sending your resume to [email protected]
Wells Solar & Electrical Services is an equal opportunity-affirmative action employer – minority / female / disability / veteran / gender identity / sexual orientation / age. Wells Solar & Electrical Services is a COVID-19 conscious organization. We have company-wide precautions and measures to keep our team, customers, and communities safe.